Facebook Hacked! | Recover Your Hacked Facebook Account
If you're having trouble logging in, learn what you can do. Log into your Facebook account.
How To Understand If Your
Facebook Account Was Hacked:
-You’re unable to sign in to your Facebook account.
-You receive a “password reset” email that you didn’t request.
-Your friends and followers tell you that they’re getting
suspicious direct messages (DMs) from your Facebook Messenger account that look
like scams.
-You notice changes to your Facebook profile information (such as
your name, birthday, address, etc.).
-You're suddenly being targeted with more sophisticated Facebook
scams.
-There are posts or comments on your Facebook page that you never
made.
-People you don’t know receive friend requests from you.
-You find Facebook login sessions you don’t recognize in your
“Where You’re Logged In” settings.
Yes, The unsettling truth is that
it’s easier than ever for scammers to take control of your Facebook account.
What
To Do If You Still Have Access To Your Hacked Facebook Account:
Well If
you suspect a hack but can still sign in to your account, consider yourself
lucky.
This is
the best-case scenario when it comes to compromised accounts. That said,
navigating the recovery process can be confusing.
Step 1: Change your password
Start by locking out hackers with a new password:
• On an iOS or
Android device: Tap on the Menu icon in the bottom right corner of your screen
in the Facebook app (right next to Notifications). Then, select Settings &
privacy, and then Password and security in the menu that follows. Under the
header marked Login, select Change password and follow the directions to create
a Facebook password.
• From your web browser: Log in to
your account at Facebook.com and then click on your profile photo in the upper
right-hand corner of the screen. Then, select Settings & Privacy, then
Settings, then Security and Login. Scroll down to the Login section to change
your password.
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Step 2: Check where you’re
logged in
Now, it’s time to see if hackers
still have access to your account.
In the same security features
menu that you just used to change your password, you’ll be able to view all of
the locations where your Facebook account is being accessed.
Navigate back to Password and
Security (or Security and Login on desktop). Just above the Change password
option, you’ll see a section that says Where you’re logged in. This menu will
show all the locations and devices that are logged in to your account.
Step 3: Report the incident to
Facebook
Finally, you’ll want to let
Facebook know about the incident.
Go back into your Settings &
Privacy menu, and navigate to Password and security. Scroll all the way down to
the Get help section, and select If you think your account was hacked. Follow
the prompts to complete the reporting process.
How To Recover a Hacked Facebook
Account That You’ve Been Locked Out:
If you’re unable to get into
your Facebook account, hackers may have already changed your account’s email or
phone number.
At this point, you’re
essentially locked out and it will be much more difficult to recover your
account.
Even though Facebook’s official
account recovery process is readily available online, many victims of
aggressive Facebook account hackers have a hard time getting their accounts
back.
This is because account recovery
protocols are exactly what hackers use to take over Facebook (and other online
accounts) to begin with.
As a result, companies like Meta
(Facebook’s parent company) are forced to make the process long, arduous, and
(sometimes) unsuccessful.
If you’ve lost control of your
Facebook account, these are the most effective steps you can take to get it
back:
Step 1: Open Facebook on all of
your devices
If you’re usually logged in to
Facebook on multiple devices, open your Facebook app or webpage on all of your
devices and see if any of them are still logged in.
If the hacker forgot to log you
out of each one, you might be in luck. See if any of your devices still open
your Facebook page without logging you out first. If not, it’s time to get on
with the account recovery process.
Step 2: Find your account
First, make sure to start the
process on a computer or mobile device that you typically use to access your
Facebook account.
If you’re unable to log in to
your account to change your password, visit facebook.com/login/identify. The
page will prompt you to enter the email address or phone number that you used
to create your account.
Facebook will ask you to submit the original
email address or phone number that you used to sign up for your account.
You can also enter your name or
your Facebook profile URL into the search function if the search isn’t
successful using your email address and phone number.
Once you click on Search, the
following page will show a list of Facebook accounts that match your search in
some way. If you see your account, you can select it to begin the password
reset process.
Step 3: Change the email address
connected to your Facebook account
If the system is able to locate
your account, it will ask to send a verification code to the address or phone
number currently associated with the account. If the account or phone number
listed do not belong to you, select No longer have access to these, and Cannot
access my email.
In most cases, Facebook will
then start the process of changing the email address associated with your
account.
If this still doesn’t happen,
there are a few more steps you can take:
• Visit facebook.com/hacked and select My account is
compromised. The page will ask you to enter your account’s current password, or
a previous one that you used in the past. Once you enter your password, select
Secure my account, and then, I cannot access these.
• If the above steps don’t allow you to change your
account’s email address, try using your mobile device. Log in using the Facebook
app, select Forgot password, and choose the prompts indicating that you can’t
access the account’s current phone number and email address.
Facebook will ask for a current or previous
password in order to start securing your account.
If you get far enough, you’ll
fill out a form requesting a change to your account’s primary address, and
submit a photo of your ID to Facebook support.
From there, you’ll get an email
to your account’s new address with a link to reset your password.
Step 4: Set up a recovery email
address
Once you finally gain access to
your account, go straight into your Settings & Privacy menu. Choose
Settings, then General.
From there, you can edit and
delete any contact information associated with your account and remove any
details that you don’t recognize as your own.
Update your contact information to a secure
email or phone number.
Step 5: Clean up Facebook
security settings
Your next stop is the Security
and Login menu. Download an authenticator app on your mobile device and use it
to set up two-factor authentication (2FA) for your Facebook account.
Next, visit General and remove
the hacker’s phone number, email address, and any other unfamiliar contact
information.
Review the devices and locations
listed under Where you’re logged in, and make sure everything looks accurate.
Finally, visit the Setting up
extra security section and sign up for alerts that notify you whenever Facebook
detects a sign-in on an unusual web browser or unrecognized device.
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